Words matter. And what matters even more is the meaning these words convey. In the content sector, the last few years have seen a lot of discussion around the use of racist language/words that have become...

Apart from my day job, I also work as a freelance communications & content strategy consultant. And as you can imagine in this scenario, repeat business holds a lot of value. Over the past 24 months, I...

Short answer Feel free to write an angry email any way you want. Just never send it. Long answer At some point in our professional career, we all would have received an email to which the first impulse would...