Words matter. And what matters even more is the meaning these words convey. In the content sector, the last few years have seen a lot of discussion around the use of racist language/words that have become...

I have recently been working as a content designer for the creation of a playbook. Brought in late, my first decision was to take a call on how to present the document. And I had 24 hours to take that decision...

I have to agree, there are not a lot of books out there specifically for Internal Communication Specialists. Yes, there are lots that talk about communication in general. But if you are someone who works in...